Refund Policy for Spill View Villa

1. Payment Method:
Currently, we accept direct bank transfers as the sole method of payment. Kindly ensure that all payment details, including the correct booking information, are entered accurately during the transaction process.

2. Incorrect Payment Information:
It is your responsibility to provide the correct payment details and booking information. Any discrepancies or errors in the payment details, such as incorrect transfer information or mismatched booking details, may lead to a cancellation of your booking.

3. Refund Eligibility:
Refunds will only be processed in the case of cancellations made in accordance with our cancellation policy. Please note that refunds are only issued if the booking is canceled within the terms outlined in the cancellation policy, and all payments are made correctly.

4. Processing Time:
Once your refund request is approved, the process may take up to 7-10 business days to be completed, depending on your bank's processing times.

5. Contact Us:
If you have any questions or need assistance with your booking or payment, please feel free to contact us at 0719798072  or our email. We are here to help ensure your stay is as smooth as possible.

By making a booking and proceeding with payment, you agree to the terms of this refund policy. We appreciate your understanding and cooperation!